Privacy policy
Last updated: April 7, 2026
This policy describes how Bel Batroun (“we”, “us”) handles information when you use our website and when you contact us about stays in Lebanon. It is a general template — adjust it with your lawyer before relying on it in production.
Who we are
Bel Batroun operates this website to showcase holiday stays and help guests contact hosts. We may act as a publisher of listings and a messaging channel (for example via WhatsApp); the property host remains responsible for the stay itself unless we say otherwise in writing.
Information we collect
We may collect: (1) information you send us — such as your name, email, phone number, travel dates, and message content; (2) technical data from your visit — such as approximate location, device type, browser, pages viewed, and referring URL; (3) information from integrated services — for example maps or analytics, according to their own policies.
How we use information
We use this information to respond to inquiries, improve the website, prevent abuse, comply with law, and understand how visitors use our pages. If you message us on WhatsApp, your message is processed by WhatsApp/Meta under their terms and privacy policy.
Sharing
We may share messages and contact details with the relevant host so they can reply about availability and booking. We may use service providers (hosting, email, analytics) who process data on our instructions. We may disclose information if required by law or to protect rights and safety.
Retention & security
We keep messages and logs only as long as needed for the purposes above or as required by law. We use reasonable technical and organizational measures, but no online service is completely secure.
Your choices & contact
You may ask to access, correct, or delete personal information we hold, where applicable law allows. Contact us using the email or WhatsApp details in the site footer.